Terms of service

Effective Date: September 6, 2026

Welcome to UnforgettaBold. These Terms of Service govern your use of our website, online store, products, and services. UnforgettaBold (“we,” “us,” or “our”) is an independently operated online store based in Wisconsin, United States.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website or purchase our products.

1. Use of Our Website

You may use our website only for lawful purposes.

You agree not to misuse the website, attempt unauthorized access, interfere with its operation or security, transmit malicious software, engage in fraud, or use the website in a manner that could harm UnforgettaBold, our customers, or others.

2. Eligibility

By placing an order, you represent that you are legally capable of entering into a binding agreement and that the information you provide is accurate and complete.

If you are under the age of majority in your location, you may use our website only with the involvement of a parent or legal guardian.

3. Products and Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, measurements, colors, specifications, and other information.

However, colors and product appearance may vary depending on your device or display settings. Packaging and minor product details may also vary.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Pricing

Prices are displayed in the currency shown on our website or at checkout.

We reserve the right to change prices at any time without prior notice. A price change will not affect an order that has already been accepted, except where an obvious pricing or technical error has occurred.

Applicable taxes, shipping costs, and other charges will be shown at checkout when required.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including:

Product unavailability
Suspected fraud or unauthorized transactions
Payment problems
Incorrect pricing or product information
Errors in inventory
Suspected misuse of our website or policies

If we cancel an order after payment has been collected, we will refund the amount charged for the canceled order.

6. Payment

You agree to provide current, complete, and accurate billing and payment information.

By submitting a payment method, you represent that you are authorized to use it.

Orders may not be fulfilled until payment has been successfully processed.

7. Shipping

Customers are responsible for providing a complete and accurate shipping address.

Shipping and delivery dates are estimates unless expressly stated otherwise. We cannot guarantee delivery dates when delays are caused by shipping carriers, weather, customs, natural events, or other circumstances outside our reasonable control.

If you discover an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipment.

8. Returns and Refunds

Returns and refunds are governed by our separate Return Policy, which forms part of these Terms of Service.

Unless otherwise required by applicable law, customers must request an eligible return within 30 days of receiving the order.

Used or worn items are not eligible for return.

Opened items may be eligible for return if they have not been used, worn, damaged, or altered and are otherwise in original condition. Acceptance of opened items is subject to our review.

If a return is due to customer error or preference, including ordering by mistake, changing your mind, or selecting the wrong item, the customer is responsible for return shipping costs and the original shipping fee is non-refundable.

If an approved return is due to an item arriving damaged, defective, or incorrect, we will cover the return shipping cost.

Please review our complete Return Policy for additional details.

9. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us promptly at accessangelas@gmail.com.

Please include your order number and information about the issue. We may request photographs or other reasonable information to help us evaluate the problem.

Once reviewed, we will determine an appropriate resolution, which may include replacement, refund, or another remedy where appropriate.

10. Promotions and Discount Codes

Promotions, sales, coupons, and discount codes may be subject to additional terms.

Unless otherwise stated, discounts:

Cannot be redeemed for cash
Cannot be applied retroactively
May not be combined with other offers
May be limited to certain products or dates

We reserve the right to cancel or modify promotions where permitted by law.

11. Intellectual Property

Unless otherwise stated, all website content associated with UnforgettaBold, including logos, graphics, photographs, text, product descriptions, designs, branding, and other materials, is owned by us or used with permission.

You may not reproduce, distribute, modify, publish, sell, commercially exploit, or otherwise use our content without prior written permission, except where permitted by law.

12. Customer Submissions

If you submit reviews, comments, photographs, feedback, suggestions, or other content to us, you represent that you have the right to provide that material.

You agree not to submit content that is unlawful, threatening, defamatory, infringing, fraudulent, obscene, or otherwise harmful.

We may remove customer-submitted content from our website when we reasonably believe it violates these Terms or applicable law.

13. Prohibited Uses

You may not use our website or services to:

Violate applicable laws or regulations
Commit or facilitate fraud
Infringe intellectual property rights
Transmit malware or harmful code
Attempt to obtain unauthorized access to systems or accounts
Collect information about others without authorization
Harass, threaten, or harm others
Interfere with website security or operation
Abuse our return, refund, promotion, or payment policies

We may restrict or terminate access where we reasonably believe these Terms have been violated.

14. Third-Party Services and Links

Our website may use or link to services provided by third parties, including payment processors, shipping carriers, ecommerce platforms, or other websites.

We are not responsible for the content, availability, policies, security, or actions of third-party services that we do not control.

Your use of third-party services may be governed by their own terms and privacy policies.

15. Disclaimer of Warranties

To the fullest extent permitted by law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be uninterrupted, error-free, completely secure, or free from technical problems.

Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by applicable law, UnforgettaBold will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of our website, products, or services.

Where permitted by law, our total liability arising from a particular purchase will not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits liability where doing so would be prohibited by law.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold UnforgettaBold harmless from claims, losses, damages, liabilities, and reasonable expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.

18. Termination or Suspension

We reserve the right to suspend or terminate access to our website or services when we reasonably believe a user has violated these Terms, engaged in fraudulent activity, abused our policies, or created a security or legal risk.

19. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will become effective when the revised Terms are posted on our website, unless otherwise stated.

Where required by law, we will provide additional notice of material changes.

20. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the State of Wisconsin, United States, without regard to conflict-of-law principles, except where applicable federal law or consumer-protection law provides otherwise.

Customers may also have rights under laws that apply in their own state, country, or jurisdiction.

21. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent permitted by law, and the remaining provisions will remain in effect.

22. Entire Agreement

These Terms of Service, together with our Return Policy, Privacy Policy, and any other policies referenced on our website, constitute the agreement between you and UnforgettaBold regarding your use of our website and services.